Feel Relax – Return & Refund Policy
At Feel Relax, your comfort and satisfaction are our top priorities. If you are not completely happy with your slippers, sandals, or socks, we are here to help.
1. Returns
- Returns are accepted within 5 days of delivery.
- Products must be unused, unworn, and in their original packaging with all tags intact.
- To return a product, contact our customer support at feelrelex2022@gmail.com with your order details.
2. Refunds
- Once the returned item is received and inspected, a refund will be processed to your original payment method.
- Refunds are typically completed within 7–10 business days.
- Shipping charges are non-refundable, except for defective or incorrect items.
3. Exchanges
- Exchanges are available for defective or incorrect items only.
- Request an exchange within 5 days of delivery by contacting feelrelex2022@gmail.com.
4. Non-Returnable Items
- Personalized or custom-made items are not eligible for return.
- Sale or clearance items are final sale.
5. Defective or Damaged Items
- Notify us within 5 days of receiving a defective or damaged item.
- Include a photo of the defect or damage when contacting feelrelex2022@gmail.com.
- We will offer a replacement or full refund depending on availability.
6. Customer Support
- For any questions regarding returns, refunds, or exchanges, reach out to feelrelex2022@gmail.com.
- We strive to respond within 24–48 hours