Feel Relax – Shipping Policy

At Feel Relax, we aim to deliver your comfort right to your doorstep, quickly and safely.

1. Processing Time

• Orders are typically processed within 1–3 business days.
• Personalized or custom items may require additional processing time.

2. Shipping Time

• Standard shipping usually takes 5–10 business days, depending on your location.
• Expedited shipping options may be available at checkout.

3. Shipping Charges

• Shipping costs are calculated at checkout based on weight, size, and destination.
• Free shipping offers, if applicable, will be specified at the time of purchase.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can use the tracking number to monitor the delivery status of your package.

5. International Shipping

• We currently ship to [specify countries if needed].
• International shipping charges and delivery times may vary depending on the destination.
• Customs duties, taxes, and fees may apply and are the responsibility of the recipient.

6. Lost or Damaged Shipments

• If your order is lost or arrives damaged, contact our customer support at feelrelex2022@gmail.com.
• We will assist you with a replacement or refund, depending on availability and circumstances.

7. Address Accuracy

• Please ensure your shipping address is accurate at the time of order.
• We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.